Confidentiality has a big relevance to small business owners in this inconstant technological society. Everyday, many secrets are revealed, online to off, through harmful content and carelessness. Trust and confidentiality became major issues in outsourcing work of any kind.
I have repeatedly heard the questions, “How can I know that you are not going to sell the information that I am giving you to someone else?”, and, “How can I know that you will be cautious about protecting my information from being exploited?” These are valid kinds of questions which should be inquired of any assistant, whether they’re in or out of your office.
Virtual Assistants are owners of small businesses who worked hard to take their businesses off the ground. They have had spend many hours researching their industry, making a website, logos, and marketing just as the one that you have. It could be months perhaps years before their businesses will start thriving, and they’ve invested a lot to get that result. It is not just a job for them but it is also their passion, their life, and livelihood. No thinking owner of a business will endanger their work over an issue as relevant to the customer as confidentiality. If a Virtual Assistant is careless about confidentiality, they might get a warning or lose their work. And, they lose much more because they are dependent on their reputation to make safe additional work, there are no rules which say you can’t tell an individual exactly why you have terminated them.
Information should be protected from unintentional loss, as well as from being careless and threats from the outside. A virus in the computer is expensive to the Virtual Assistant and client but the VA has the most lose. They will lose time, they may also have to spend more money for repairs, and if important information is lost, they should make compensation to the client. Anti-virus and etc. are essential components on the computer of any VA. A firewall, security passwords and encryption software are the basic elements that a VA installs and uses.
Printing information is just as susceptible as the technological info. The simple safety measure of shredding and then destroying all sensitive documents when the job is done guarantees that the info is destroyed in a way that it can’t be reconstructed. Sensitive documents can be protected throughout the project, by storing them in a secured cabinet and the key is kept by the Virtual Assistant.
If you have concerns about confidentiality on hiring a virtual assistant, here are a few questions that you can ask them:
1. How do you make safe of the confidential information on your PC?
2. How do you make safe of the confidential documents that are printed?
3. What are you going to do with the confidential documents as the conclusion of a project?
4. What are your policies in regards to sharing information among clients?
5. What information you consider to be confidential?
The answers to these questions will produce you important information in regard to picking a diligent and cautious Virtual Assistant so that you can start to build a long term bond with an individual who is going to aid you throughout your business.
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Posts Tagged ‘Virtual Assistant’
Confidentiality Between You and Your Virtual Assistant
December 30th, 2009Client Characteristics Virtual Personal Assistants Look for
December 24th, 2009You probably know what virtual personal assistants are.
Let us look at virtual assistant in a different prospective and discuss about the clients that these assistants are working for. Just like the clients, virtual assistants also have their idea of what an ideal client is.
Professional and Ethical.
How a business will operate depends on the people running and working for it. Effective Communication.
Effective communication is vital since your assistant is not working anywhere near you.
Take advantage of the many communication mediums online to get your instructions through your virtual assistant.
Technology-Wise. Technology is the common ground that binds you to your virtual assistant.
Real-time Information. Virtual assistants are professional workers.
Pays On Time.
If you want your virtual personal assistant to remain effective, pay them on time and compensate them for a job well done.
If you are these characteristics and more, then there is no reason why working with a virtual personal assistant will not work out for you and your business.
5 Reasons to Hire Virtual Assistants
December 16th, 2009A Virtual Assistant (or VA) is an independent contractor specializing in the provision of administrative and business support and solution services. Virtual Assistants support their clients in a continuous, collaborative and professional relationship. They work from remote locations, utilizing current technology such as email, online communication, telephone and fax, emerging technology in the field of communication, as well traditional methods such as snail-mail and courier.
Virtual Assistants are ideal for businesses at all levels but are commonly used by entrepreneurs, solo-professionals and small businesses. There are literally hundreds of reasons to hire a Virtual Assistant but I’ll present you with 5 common ones. 1. Save money.
You’re in business to make money. Why spend money on in-house personnel that can instead be used towards the development of your business? With a Virtual Assistant, you don’t have to concern yourself with the paying of employee-related taxes, insurance, payroll expenses, paid vacations, bonuses as well other expenses associated with having an employee. Additionally, since a Virtual Assistant works from their own office, there is no need to purchase office equipment, furniture, stationery or computers. You are only responsible for paying for the time your Virtual Assistant has spent working on your behalf. 2. Freedom to focus on building your business.
As a business owner you wear many hats. Having a Virtual Assistant affords you the opportunity to relinquish some of these hats and focus your energies on revenue generating projects and ventures. By delegating to your Virtual Assistant, you can take comfort in the knowledge that comes from knowing that you have reliable and professional support, working behind the scenes, taking care of the projects that are mundane, tedious, boring, time consuming, or do not make up the core of your business, but still need to get done. 3. Service is customized with you in mind.
Whether you’re just looking for a Virtual Assistant to handle your calls or to act as your virtual office manager, Virtual Assistants are versatile and well able to perform a range of duties. They are also flexible and many are prepared to tailor their billing structure and services to fit the unique needs of their clients. With Virtual Assistants, there is never a one size fits all mentality. 4. Professional partner and sounding board.
Virtual Assistant are entrepreneurs too. They network, market their services, communicate with clients and provide services just as their clients. They make good partners and ‘sounding boards’ because they understand the intricacies of growing and running a business. Tapping in to their knowledge base and resources can benefit your business. 5. Highly trained and skilled personnel.
Virtual Assistants are professionals that have training and work experience in a variety of fields. As business owners they tend to provide services that are reflective of their accumulated skills and knowledge. Whatever your need, you’re sure to find a Virtual Assistant with the skills and experience to meet your needs.
