Confidentiality has a big relevance to small business owners in this inconstant technological society. Everyday, many secrets are revealed, online to off, through harmful content and carelessness. Trust and confidentiality became major issues in outsourcing work of any kind.
I have repeatedly heard the questions, “How can I know that you are not going to sell the information that I am giving you to someone else?”, and, “How can I know that you will be cautious about protecting my information from being exploited?” These are valid kinds of questions which should be inquired of any assistant, whether they’re in or out of your office.
Virtual Assistants are owners of small businesses who worked hard to take their businesses off the ground. They have had spend many hours researching their industry, making a website, logos, and marketing just as the one that you have. It could be months perhaps years before their businesses will start thriving, and they’ve invested a lot to get that result. It is not just a job for them but it is also their passion, their life, and livelihood. No thinking owner of a business will endanger their work over an issue as relevant to the customer as confidentiality. If a Virtual Assistant is careless about confidentiality, they might get a warning or lose their work. And, they lose much more because they are dependent on their reputation to make safe additional work, there are no rules which say you can’t tell an individual exactly why you have terminated them.
Information should be protected from unintentional loss, as well as from being careless and threats from the outside. A virus in the computer is expensive to the Virtual Assistant and client but the VA has the most lose. They will lose time, they may also have to spend more money for repairs, and if important information is lost, they should make compensation to the client. Anti-virus and etc. are essential components on the computer of any VA. A firewall, security passwords and encryption software are the basic elements that a VA installs and uses.
Printing information is just as susceptible as the technological info. The simple safety measure of shredding and then destroying all sensitive documents when the job is done guarantees that the info is destroyed in a way that it can’t be reconstructed. Sensitive documents can be protected throughout the project, by storing them in a secured cabinet and the key is kept by the Virtual Assistant.
If you have concerns about confidentiality on hiring a virtual assistant, here are a few questions that you can ask them:
1. How do you make safe of the confidential information on your PC?
2. How do you make safe of the confidential documents that are printed?
3. What are you going to do with the confidential documents as the conclusion of a project?
4. What are your policies in regards to sharing information among clients?
5. What information you consider to be confidential?
The answers to these questions will produce you important information in regard to picking a diligent and cautious Virtual Assistant so that you can start to build a long term bond with an individual who is going to aid you throughout your business.
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By: On Demand Virtual Assistant
Posts Tagged ‘Carelessness’
Confidentiality Between You and Your Virtual Assistant
December 30th, 2009The Virtual Assistant and the Confidentiality
September 6th, 2009When we say Confidentiality, this has a very huge importance to the small business owners in this technological society. Everyday, there are a lot of secrets that are exposed in online or off, through carelessness or maybe harmful intent. And confidentiality and trust have become the major issues in outsourcing work or almost any kind.
I repeatedly heard the questions, “How will I know that you will not sell the information that I gave to somebody else?”, and “How will I know if you will be careful in protecting my information from exploitation?” These are some valid questions that should be asked by any assistant, weather they are staying in your office or maybe outside your office.
In Virtual Assistants there a re small business owners who really worked hard to get their business off the ground. They are spending hours and hours in researching their industries, in creating a website, creating logos, and marketing just like what you have. And it may take months or even years before their business is thriving. And they also have invested heavily to get the result. This is not just a job for them. This is their passion, their life, and their livelihood. And no thin king business owner will risk the hard work that they did over an issue as important the client as confidentiality. And if an in-house assistant is very careless about the confidentiality, they will surely receive a reprimand or they may lose their jobs. And if VS is very careless, they will surely lose a lot, because they are the most dependent upon the reputation to always secure additional work. But there is no law which says that you cannot just tell to someone that you have fired them.
The information must be protected from the financial loss, and also from becoming very careless and outside threats. A computer virus is very costly for the both of the clients, the virtual assistant, but the virtual assistant will surely lose the most. They may lose time, and they will spend a lot of money just for the repairs, and they will also lose their credibility, and if ever the important data is lost they are required to make restitution to the client. Anti-malware, Anti-virus, and anti-software, software are very essential component in the computer in any virtual assistant. A firewall or an encryption software and security passwords are also the basic elements that the Virtual Assistants installs and uses.
In printing information it is just vulnerable as the technological information. The simplest precaution of shredding and burning all the sensitive documents when the project is finished, it ensures that the information is totally destroyed in a way that it can not be reconstructed. Like sensitive documents can be protected during working a project, for example by storing them in a locked cabinet. The key is kept by the VA.
If ever you have a confidentiality concerns about hiring a VA. Here are some questions that you can ask them:
1: How can you secure confidential information about your computer?
2: How can you secure confidential printed documents?
3: What do you usually do to your confidential documents at the conclusion to your assignment?
4: What can be your policy in regards of sharing the information to you clients?
5: What do you usually consider to be confidential information?
The answer of these 5 questions that you asked will give you very valuable information in regard on selecting a diligent and a very careful assistant. So that you can begin now to build a ling term relationship with a professional who can aid you in growing your business.
By: On Demand Virtual Assistant
